ServiceNow NowAssist Intelligence
Harness the power of generative AI with NowAssist to accelerate productivity, enhance decision-making, and deliver exceptional user experiences across your ServiceNow platform.
NowAssist for ITSM
Intelligent IT service management with AI-powered incident resolution, automated ticket routing, and predictive problem management.
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NowAssist for CSM
Enhance customer service with AI-driven case management, sentiment analysis, and intelligent response generation for superior customer experiences.
Customer Interaction AI
NowAssist for HR
Revolutionize HR service delivery with conversational AI, automated policy guidance, and intelligent employee support systems.
HR AI Performance
AI Workflow Automation Excellence
Leverage advanced AI and machine learning to automate complex workflows, reduce manual effort, and accelerate business processes across your ServiceNow platform.
Intelligent Process Automation
Smart Decision Engine
AI-powered decision trees that automatically route, prioritize, and assign work based on intelligent analysis of content, context, and historical patterns.
Predictive Workflows
Machine learning algorithms that predict workflow bottlenecks, resource needs, and optimal process paths before issues occur.
Content Intelligence
Natural language processing that extracts insights from unstructured data, emails, and documents to trigger appropriate workflows.
Robotic Process Automation
Seamless integration with RPA tools to automate repetitive tasks and bridge gaps between systems and applications.
Live Automation Dashboard
Automation efficiency increased 34% this week. Predictive models suggest optimizing approval workflows for 15% additional gains.
AI-First Implementation Methodology
Our proven approach ensures successful deployment of NowAssist and AI workflow automation with focus on user adoption, business value, and continuous improvement.
5-Phase AI Implementation
AI Readiness Assessment
Evaluate current processes, data quality, and organizational readiness for AI implementation. Identify high-impact use cases and automation opportunities.
Platform Configuration
Configure NowAssist capabilities, set up AI models, and establish intelligent workflows tailored to your specific business requirements.
AI Training & Testing
Train AI models with your data, conduct comprehensive testing, and fine-tune algorithms for optimal performance and accuracy.
User Enablement
Comprehensive training on AI capabilities, change management support, and adoption strategies to maximize user engagement.
Continuous Optimization
Monitor AI performance, gather feedback, and continuously improve models and workflows for enhanced business outcomes.
AI Implementation Tracker
AI models showing 92% accuracy in incident classification. User adoption rate at 78% and climbing steadily.
Measurable AI Impact & ROI
Our NowAssist and AI workflow automation implementations deliver quantifiable improvements in productivity, efficiency, and user satisfaction.
Productivity Enhancement
AI-powered automation and intelligent assistance dramatically improve agent and employee productivity.
- • 60% reduction in manual task time
- • 45% faster incident resolution
- • 70% improvement in first-call resolution
Cost Optimization
Significant cost savings through automation, reduced manual effort, and improved operational efficiency.
- • 40% reduction in operational costs
- • 35% decrease in support tickets
- • 50% less time spent on routine tasks
User Satisfaction
Enhanced user experiences through intelligent assistance and personalized interactions.
- • 85% user satisfaction improvement
- • 90% adoption rate within 3 months
- • 65% reduction in user frustration
AI Implementation ROI Calculator
Investment Breakdown
Annual Benefits
3-Year Value Projection
Discover how we help businesses achieve their goals
Platform Upgrade
Transforming enterprise infrastructure with Citrix 7.x upgrade
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Aviation IT Operations Simplified
Modernizing IT service management using ServiceNow
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Securing Healthcare Systems
Fortifying healthcare IT against ransomware attacks
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Optimizing Cloud Operations
Streamlining cloud infrastructure and reducing costs
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Crew Management Analytics
Advanced analytics for aviation crew management
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Software Implementation for Airlines
Enterprise software deployment across airline operations
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Predictive Maintenance with AI
AI-powered predictive maintenance for aviation
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Ready to harness the power of NowAssist and AI workflow automation? Our ServiceNow experts will design and implement intelligent solutions that transform your business operations.